If you are unable to attend the course you are booked on, it may be possible for you to substitute with a colleague, by prior arrangement and after notifying us. Please discuss this with us prior to confirmation.
If you are unable to attend and cannot or do not wish to give the place to someone else, you are able to transfer the value to one of our future courses subject to availability. Again, please contact us to discuss this further.
If you are unable to attend, and not in a position either to transfer your place to another person or to another event, then the following will apply:
Up to 30 days prior to course start date – full refund will be given less any bank charges. (eg. International transfers)
Within 30 days of course start date – no refund will be given. Option to transfer to a future course may be available, subject to availability.
In the event of a pandemic where you are unable to travel to the course destination a full refund will be given.
If you have any further questions about our cancellation policy please contact us.